Sebastian Dix Software uses WhatsApp Business for customer communications. By providing your phone number, you consent to receive messages from us via WhatsApp for support, updates, and service-related communications.
You have explicitly opted in to receive WhatsApp messages from us. You may opt out at any time by:
We will honor all opt-out requests immediately and remove you from our contact list.
Messages you may receive include:
Your data is protected according to our Privacy Policy. We will not:
If you need immediate assistance or prefer alternative contact methods, we provide multiple escalation paths:
We may use automation to respond to your messages during business hours. If you need human assistance, you can request escalation to a human agent at any time through any of our support channels listed above.
These terms comply with WhatsApp Business Messaging Policy and applicable data protection regulations. We maintain a published privacy policy and secure all necessary consents for messaging communications.
We may update these terms at any time. Continued use of our services constitutes acceptance of updated terms. Material changes will be communicated via WhatsApp or email.
For questions about these terms, please contact us via our support page or WhatsApp.
Last updated: January 2026